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Proftcode

Custom CRM Software Development Company

We Build CRM Around How Your Sales Team Actually Sells. Proftcode is a CRM software development company that builds custom CRM from scratch for sales teams, real estate firms, education institutes, clinics and service businesses across India. We study how leads come in, how your team follows up and how deals close, then develop a CRM with lead capture, pipelines, WhatsApp follow-ups, mobile access and reports that your team will actually use.

 

Auto WhatsApp

Play Store & App Store

1 codebase

Android + iOS with Flutter

9+

Years building software
 

200+

Projects delivered

₹0

Per-user licence fees
 

95%

Client retention
 

Why businesses switch to Proftcode for App development

Without the right partner

With Proftcode

What is custom CRM software development?

Custom CRM software development is building a Customer Relationship Management system for one business, so lead capture, follow-ups, sales pipeline and customer history work exactly the way that company sells.

Off-the-shelf CRMs charge per user every month and are built for a generic sales team. As a CRM software development company, Proftcode builds a CRM around your stages, your sources and your reports, with no monthly per-seat bill.

We have also built LeadHour, our own lead management CRM, so we know first-hand what sales teams need from a CRM every day.

How we build your CRM

Built around how your team sells. Demo every 2 weeks.

1

2

3

4

5

6

Discovery call

We map your lead sources, stages and team roles.

Requirements & design

Fields, rules and reports agreed. Your team approves screens.

Development

2-week sprints with a working demo after each.

Testing & migration

QA checks and your Excel leads moved in.

Go live & training

Every role trained, with user guides.

Support & growth

Fixes, updates and new features as you grow.

Lead CRM: 6–8 weeks. Sales CRM: 10–14 weeks.

Our CRM development services

Whether you need a simple lead tracker or a full sales and support platform, our CRM software development company develops the CRM you need.

01

Lead Management CRM

Capture leads from website, ads,
calls and portals, assign them
and track every follow-up.

02

Sales Pipeline CRM

Custom stages, deal values,
forecasts and team targets.

03

WhatsApp & Marketing CRM

Automated WhatsApp, SMS and
email campaigns and drip
follow-ups.

04

Customer Support CRM

Tickets, SLAs, complaint tracking
and customer history in one
place.

05

Real Estate CRM

Leads from portals, site visits, unit
inventory and bookings.

06

CRM Integration

Connect IVR, Tally, ERP, website
forms, IndiaMART, Justdial and
ad platforms.

07

CRM Analytics Dashboard

Source-wise, rep-wise and
stage-wise reports for owners.

08

Education CRM

Admission enquiries, counsellor
follow-ups and enrolments.

Problems a custom CRM solves

These are the issues our CRM software development company fixes most often for growing sales teams.

 

Every enquiry is captured and assigned automatically.

 

e.g. 100% of website and ad leads logged

Reminders and tasks for every lead, every day.

e.g. ‘Call back Sharma ji at 4 PM’

See calls, visits and notes for each sales rep.

e.g. calls made today by each rep
e.g. Facebook leads convert 2x better
 

Customer history in one searchable system.

e.g. full history before every call
 

Templates and automated follow-ups on WhatsApp.

e.g. auto-send brochure on new lead
 

Features of the CRM we build

Every feature is developed for your users and business, not copied from a template.

Lead Capture

Website, ads, IndiaMART, Justdial and call leads.

 

Lead Assignment

Round-robin or rule-based lead distribution.

Sales Pipeline

Drag-and-drop stages with deal values.

 

Tasks & Reminders

Follow-up calendar for every rep.

 

WhatsApp Integration

Templates, chats and automation.

Call Tracking

IVR and click-to-call with call logs.

Roles & Permissions

Control who sees which leads and reports.

Reports & Analytics

Conversion, source and team performance.

Everything included in your crm software development project

Fixed Price

no hidden costs

Add Your Heading Text Here

Industries we build for

As a CRM software development company, we have delivered projects in these industries, so we start with proven workflows.

 

Education

Admission enquiries and counsellor follow-ups.

 

Healthcare

Finance & Insurance

Package enquiries, quotes and bookings and documents.

 

Travel

Package enquiries, quotes and bookings and documents.

 

IT & Agencies

Retail

Customer loyalty and repeat purchase tracking.

 

Custom CRM vs ready -made CRM

Factor
Custom CRM (Proftcode)
Ready-made CRM (Salesforce, Zoho, HubSpot)
Fit to your sales process
Built around your stages and sources
You adapt to the software
Cost over 5 years
One-time build + optional AMC
Monthly per-user fees that grow with team
Indian integrations
IndiaMART, Justdial, IVR, WhatsApp built in
Paid add-ons or not available
Ownership
You own the source code and data
Vendor owns the software

CRM software development cost in India

A one-time development cost with no monthly per-user fees. You get a fixed written quote after a free call.

 

Lead CRM

₹3–5 lakh

Lead capture, assignment, follow-ups and reports. 6–8 weeks.

 

Sales CRM

₹6–12 lakh

Pipeline, WhatsApp, call tracking, mobile app and dashboards. 10–14 weeks.

 

Enterprise CRM

Custom quote

Multi-branch, support desk, ERP integration and AI features.

What decides the cost

  1. Lead sources. Number of portals, ads and forms to connect.
  2. Users & roles. Teams, branches and permission levels.
  3. Integrations. WhatsApp, IVR, email, ERP and accounting.
  4. Mobile app. A field sales app adds to scope.
  5. Automation. Drip campaigns and rule-based workflows.
  6. Data migration. Moving leads from Excel or another CRM.

How our team delivers your project

As a CRM software development company, we follow the same clear steps on every project: a fixed scope up front, a working demo every two weeks, and support after launch.

 

1

Discovery

We map your lead sources, stages and team roles.

2

Requirement Analysis

Fields, rules, reports and integrations agreed.

3

UI/UX Design

Screens your sales team approves.

4

Development

Two-week sprints with a demo each time.

5

Testing & Migration

QA testing and moving your existing leads in.

6

Support

Updates, fixes and new features under AMC.

Technology we use

Our stack is chosen for speed, security and long-term growth, the way a modern CRM software development company should work.

Frontend

Backend

Mobile

Integrations

Products we've designed and developed

Real platforms built by our in-house team, from idea to launch.

What clients say about Proftcode

Verified Google reviews from businesses we have worked with.

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Reviews

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Serving businesses across India

Headquartered in Jaipur with a branch in Noida, our team works with clients across India through video reviews and on-site visits for key milestones.

 

Frequently asked questions

Straight answers to what clients ask us before starting a project.

Still have questions?

Talk to our team directly.

Frequently asked questions

Straight answers to what clients ask us before starting a project.

Still have questions?

Talk to our team directly.

It is building a CRM system specifically for one business, so lead capture, follow-ups, pipeline stages and reports match how that company sells.

A lead CRM usually costs ₹3 to 5 lakh, a full sales CRM with WhatsApp, call tracking and mobile app ₹6 to 12 lakh, and enterprise CRM gets a custom quote. There are no per-user fees.

A lead CRM takes 6 to 8 weeks and a full sales CRM 10 to 14 weeks.

Yes. We integrate WhatsApp Business API, IVR and click-to-call, IndiaMART, Justdial, website forms and ad lead forms.

We can connect the CRM with your ERP or Tally  A custom CRM is better when your sales process is unique , you need Indian integrations, or per-user fees are becoming expensive. Ready-made CRMs can suit very small teams.

Yes. We can connect the CRM with your ERP or Tally so quotations, orders and invoices flow without double entry.

Yes, and it is included. We train every role on its own screens and provide user guides.

We have an in-house team, give a fixed quote, show a demo every two weeks, hand over full source code and also run our own CRM product, LeadHour.

Explore our other development services

Work with a CRM software development companyr you can meet

Free consultation, a fixed written quote, a demo every two weeks and an in-house team in Jaipur.

 
Proftcode Private Limited

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